I test each service's prominent features, but it's up to you to decide whether or not you need dial-in numbers, VoIP, or both options for your audio, and whether or not you need video calls in addition to screen sharing. Some services offer both teleconferencing with dial-in numbers (local or toll-free) and VoIP calling, while some offer just one or the other. A few offer international dial-in numbers. Adobe Connect doesn't offer teleconferencing at all but can be integrated with a number of other services. Most offer video calls via webcam, although a few don't.

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In recent years, web video conferencing has moved from a tech curiosity and gamer tool to a nearly ubiquitous component of most business telecommunications toolboxes. A key reason is an increase in the average Internet bandwidth most businesses enjoy, which has the effect of smoothing video conferencing sessions to nearly the same reliability and quality as voice calls where once buffering and sudden disconnects were the norm. Another reason is rising business travel costs, where establishing a quick video call between multiple participants can have the same benefits of flying those people to a central location to meet face to face. But another reason for its popularity is that the combination of video conferencing, online collaboration software, and smart meeting room hardware, like the Microsoft Surface Hub, can provide a data-optimized meeting environment you simply can't get any other way.
As a Contributing Editor for PCMag, John Delaney has been testing and reviewing monitors, TVs, PCs, networking and smart home gear, and other assorted hardware and peripherals for almost 20 years. A 13-year veteran of PC Magazine's Labs (most recently as Director of Operations), John was responsible for the recruitment, training and management of t... See Full Bio

High Impact Sales Videos


As a Contributing Editor for PCMag, John Delaney has been testing and reviewing monitors, TVs, PCs, networking and smart home gear, and other assorted hardware and peripherals for almost 20 years. A 13-year veteran of PC Magazine's Labs (most recently as Director of Operations), John was responsible for the recruitment, training and management of t... See Full Bio

High Impact Sales Videos


Any smart doorbell worth its salt is equipped with a video camera that sends an alert to your phone along with a live video stream when the doorbell button is pressed. Video is accessed via a mobile app that is also used to install the device, configure wireless settings, and set up alerts. You'll pay more for doorbells that offer features like 1080p video, motion detection, two-way audio that lets you speak with whoever is out there, and on-demand video streaming. To avoid false alerts from passing cars, high winds, and any critters you may have roaming around your property, look for a doorbell cam that offers customizable motion zones.

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