I test each service's prominent features, but it's up to you to decide whether or not you need dial-in numbers, VoIP, or both options for your audio, and whether or not you need video calls in addition to screen sharing. Some services offer both teleconferencing with dial-in numbers (local or toll-free) and VoIP calling, while some offer just one or the other. A few offer international dial-in numbers. Adobe Connect doesn't offer teleconferencing at all but can be integrated with a number of other services. Most offer video calls via webcam, although a few don't.

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Viber began life as a voice calling app. You used to be able to call people on the service along with regular phone calls. It has since evolved into a full-fledged messaging service. You can still make phone calls like you could before (for a fee). You can also text chat, video call, and more. It also features encryption on voice, text, and video calls between Viber users. There are a few extra fun features like hidden chats as well. It's a little bit heavier, similar to Facebook Messenger. However, it's otherwise not bad. The app isn't overly popular in the United States, but it's quite big Internationally. The in-app purchases are for things like stickers and other personalization items.

SaaS Industry


Though Mac users don't have the sheer number of software choices available for PCs, Apple fans interested in editing video are well served, by four products in particular. At the entry level, the surprisingly capable and enjoyable-to-use iMovie comes free with every Mac sold since at least 2011. iMovie only offers two video tracks, but does good job with chroma-keying, and its Trailers feature makes it easy to produce slick, Hollywood-style productions.

Software as a Service


Other features I look at include the number of participants allowed on a call and the number of video feeds allowed simultaneously. The most generous is Adobe Connect, which is unlimited, but some offer as few as four participants at a time. Consider how important this is to your company. Most services let you record meetings, and a few let you edit the recording right within the software. These recorded meetings can then be used for your records or as webinars for anyone who missed the meeting or for new employees.

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