Viber began life as a voice calling app. You used to be able to call people on the service along with regular phone calls. It has since evolved into a full-fledged messaging service. You can still make phone calls like you could before (for a fee). You can also text chat, video call, and more. It also features encryption on voice, text, and video calls between Viber users. There are a few extra fun features like hidden chats as well. It's a little bit heavier, similar to Facebook Messenger. However, it's otherwise not bad. The app isn't overly popular in the United States, but it's quite big Internationally. The in-app purchases are for things like stickers and other personalization items.
Video doorbells come in all shapes and sizes. The least expensive models tend to be bulky devices with limited color choices, while many of the more expensive models are slim and inconspicuous and come in a variety of finishes to complement your home. Chances are, if the doorbell runs on batteries it is going to be bulkier and more obvious than a wired model.
Support for 4K video source content has become pretty standard in video editing software, but the support varies among the products. For example, some but not all of the applications can import Sony XAVC and XAVC-S formats, which are used by Sony's popular DSLRs, mirrorless cameras, camcorders, and professional video cameras. The same holds true for the H.265 High Efficiency Video Coding (HEVC) standard. Most of the applications here now can import and export HEVC, though there are still a few holdouts.
For presentations, screen sharing is important as are granular options such as the ability to share just one application (Microsoft PowerPoint, for example), document, or image or share your entire desktop. Most of the video conferencing services in this roundup also offer a whiteboard tool, which you can use to sketch out ideas or take notes during the meeting for everyone to see. You also need to consider what the participants are able to do, such as share their screen, enable their webcam, sketch on a shared whiteboard, and even take over the presentation. Think about how much actual collaboration you'd like in your meetings.
For example, join.me offers a free plan with limited features, which is good for small or even single-employee companies. Many services are scalable depending on the number of hosts and attendees you need. I recommend trying a few of our top-rated video conferencing services before committing to a particular one; try out some of the features to figure out what you really need and what's overkill.
Additionally, video conferencing services tend to offer more than just face-to-face interactions. Best-in-class video conferencing services let users share their screens, remotely access one another's desktops, chat via text, exchange files, communicate via digital whiteboards, and even broadcast conferences to large groups of passive viewers. Some are part of business-geared voice over IP (VoIP) packages, which allows for dynamically changing voice calls to video calls and shared meetings at the touch of a button without establishing new connections.
Our Editors' Choice video conferencing service for enterprises is RingCentral Office (for Business) and our Editors' Choice video conferencing service for small businesses is ClickMeeting—both robust products that make video meetings (almost) fun for your staff. While you'll spot Intermedia Unite marked as an Editors' Choice in the features table above, the product actually earned that award for its business VoIP capabilities, thought it also has video conferencing capabilities.
Once you have found packages in your price range, the most important consideration is ease of use. Obviously, if the user interface (UI) is difficult for you and your colleagues to navigate and use, then it's going to cause delays in meeting start times, which will frustrate everyone. For each review, I discuss the ease of signing up, creating a meeting, inviting participants, and setting up audio and video controls. I also look at the user experience (UX) from the meeting invitees' point of view, which can make or break a meeting.
I test each service's prominent features, but it's up to you to decide whether or not you need dial-in numbers, VoIP, or both options for your audio, and whether or not you need video calls in addition to screen sharing. Some services offer both teleconferencing with dial-in numbers (local or toll-free) and VoIP calling, while some offer just one or the other. A few offer international dial-in numbers. Adobe Connect doesn't offer teleconferencing at all but can be integrated with a number of other services. Most offer video calls via webcam, although a few don't.
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